Ron Alford, Senior Partner with Southwestern Consulting, covers the principles and parables in his newly revised edition of “Redefining Possible.”
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Author, speaker, and Legacy Transformation Mentor Susan Brown talks about living homeless in her car and life lessons, and much more!
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Mike Lee, founder of MindShift Labs, talks making up his own minor, not getting out of bed for Kobe Bryant, and more!
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John Rossman, business strategist and former Amazon executive, explains how Amazon became the media giant they are today and more!
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Listen in on Siimon Sander, serial entrepreneur from Estonia and founder of PodcastWise, as he chats podcasting, visions, ChatGPT, and more!
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Gary Michels shares the key’s to the business of final expense. Talking everything from coverage, scheduling, to maintaining a servant mindset!
Read HereThrough a series of simple and engaging exercises, Southwestern Family of Companies CEO Dustin Hillis details the steps to vision mastery; refining the focus of why you were put on Earth and who you want to be, and generating a real, actionable roadmap for manifesting the fulfilling and impactful future that you want.
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Imagine what it would be like if life came with a map. A clear, easy to read, piece of paper that told you exactly what to do and where to turn to reach your goal. Sounds nice right? The truth is, life doesn’t come with a map but you can make one.
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What is your long term vision for your life? Do you have a vision of being a leader?
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Watch here or read below: Congratulations on continuing to the five steps. You’re a student of the game and one of the few people who really want to know how to improve. Here are five steps of world-class customer experience: 1: Be a Customer A good place to start is to be a customer of the things we sell. Ask yourself if you personally use the products your team is promoting and selling. If not, start there. BE a customer. 2: Watch What the Best Do Pay attention. Read case studies. I look at some of the largest and best companies in the world, such as Zappos, Apple, Tesla, and Google. What are they doing to overdeliver? 3: Get Feedback Talk to your customers. Create a customer review panel. No matter what your position is within the company, create a committee and ask your closest customers to give feedback. What did they like about what you did? What did they not like? How did you overdeliver? How did you underdeliver? 4: Find Ways to Overdeliver How can we overdeliver and exceed our customers’ expectations this year? What are the little things we can do to […]
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