In this episode of The Action Catalyst, learn from Chester Elton how to build an all-in workplace culture that engages employees, drives performance, and elevates the customer experience.
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Shep Hyken, Chief Amazement Officer of Shepard Presentations, explains the true meaning of being “helpful” and more.
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Marketing, PR, and comms expert Kim Rozdeba shares insights from his book, Branding Queens, including what exactly a brand IS, the 5 C’s of branding, the paradox of expectation, the Oprah test, and why having your own personal brand might be a trap.
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