Operations Specialist

Operations Specialist

Southwestern Insurance Group

2451 Atrium Way
Nashville TN 37214


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Southwestern Insurance Group is looking for a full-time Operations Specialist and CSR.


Southwestern Insurance Group is an aspiring National Insurance Agency that specializes in Property & Casualty, and Life Insurance. Headquartered in Nashville, Tennessee, Southwestern Insurance Group is part of a diversified, growing, international, employee-owned corporation with 18+ companies representing a variety of industries including School Fundraising, Sales Training and Coaching, Publishing, Real Estate, Talent Acquisition and Financial Services. Unique in the marketplace, Southwestern Insurance Group is able to leverage existing internal relationships while expanding their offering to external client partners. At the heart of their mission is protecting family’s quality of life and financial well-being.


Reporting directly to the Founder, the Operations Specialist supports the business objectives for the organization by assisting producers with client account management, maintaining and creating effective operations procedures, and developing social media marketing strategies. Additionally, you will support insurance producers by providing exceptional customer service with all current and potential clients. Assisting with quoting applicants will be expected as familiarity and experience with the systems increases over time.


This is an opportunity to join a young, scaling division of a mature, stable, well-funded Nashville corporation that has been rated as a 2016 Top Workplace by The Tennessean, a 2015 Torch Award for Marketplace Ethics from the Better Business Bureau, and a 2014 Best in Business by American Business Journals. In addition, this position will work hand-in-hand with one of Nashville Business Journal’s 2017 Most Admired CEO, Henry Bedford and incoming CEO Dustin Hillis who is one of Nashville’s 40 Under 40 for 2019.


  • Excellent Organization Skills, Coachable, Dependable and a Positive Attitude
  • Confident and capable with Excel and the MS Office Suite
  • Experienced in Social Media and Digital Marketing
  • 3-5 years of Operations or Administrative Experience
  • Insurance experience and College Degree preferred

Job Type: Full-time

Hourly: $15 – $20 per hour

Overtime pay opportunities

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